Field Officer

A new Field Officer role is open at Alert space facilities and management services, Hinjewadi, Pune. The team is filling 2 vacancies. The pay goes up to ₹45,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Type : Outbound, Domestic | Languages : English, Marathi, Hindi

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marathi, Marketing, Outbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Outbound, Domestic
• Languages: English, Marathi, Hindi
• You are patient and polite

Salary and benefits

The salary for this role is ₹40,000 – ₹45,000 per month.

Key responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Location: Hinjewadi, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Alert space facilities and management services reviews applications regularly.