Field Collection Executive

Looking for a Field Collection Executive role in Guindy, Chennai? Alexapartners Private Limite is hiring now. Salary is up to ₹25,000/month. There are 5 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Pay and perks

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Typing speed, Verbal communication, Active listening, Complaint handling
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Guindy, Chennai, Tamil Nadu
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Alexapartners Private Limite.