Field Executive

Alexapartners Private Limite is looking for a Field Executive to join its team in Adayar, Chennai. 20 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and Tamil
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English

Key responsibilities

As a Field Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Quick facts

• Work location: Adayar, Chennai, Tamil Nadu
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Work type: Work from office

Apply today and take the next step in your career with Alexapartners Private Limite.