Telecaller

Alignnext.com has an opening for a Telecaller based in Kamaksipalya, Bengaluru. No experience? You can still apply. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, CRM tools and Active listening
• Basic English
• Freshers can apply

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Kamaksipalya, Bengaluru, Karnataka
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Alignnext.com.