Ecommerce Account Manager

All Happy is looking for an Ecommerce Account Manager to join its team in Katargam, Surat. There are 2 open positions. Salary is up to ₹16,000/month.

In the employer’s words

Amazon, Flipkart Listing And Account Business Aap Handling. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Basic Excel, Computer
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer

Salary and benefits

The salary for this role is ₹12,000 – ₹16,000 per month.

Position details

• Location: Katargam, Surat, Gujarat
• Work mode: Office-based
• Shift: 8.45 AM - 7:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Interview timings: 12:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with All Happy.