Telecaller

Looking for a Telecaller role in Patel Nagar, Delhi? All Solution Institute - Mobile Repairing Course Delhi is hiring now. You can earn up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Patel Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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