Field Officer

Looking for a Field Officer role in Madhapur, Hyderabad? Allied Integrated Secure Solutions Private Limited is hiring now. The team is filling 2 vacancies. You can earn up to ₹30,000/month.

In the employer’s words

Day To Day Security Operations, Client Relation. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, Hindi, English

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Telugu
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, Hindi, English
• Someone polite and patient

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Job details

• Location: Madhapur, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Allied Integrated Secure Solutions Private Limited today.