Technical Support Executive

Join Allied Softech Private Limited (Allied Softech Pvt Ltd) as a Technical Support Executive in Kothrud, Pune. The pay goes up to ₹16,000/month. The team is filling 2 vacancies. No experience? You can still apply.

Note from the employer

Identify And Evaluate Technology Solutions. Promptly Answer & Support Related Phone Calls. Problem Solving And Troubleshooting In Minimum Time. Identify Potential Issues & Give Quick Solutions For Them. Conduct Online Training Sessions For The Clients. Conduct Online/Onsite New Installations. Provide Online And Offline Support. Languages : Marathi, Hindi, English

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Salary

Compensation: ₹15,000 – ₹16,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Quick facts

• Location: Kothrud, Pune, Maharashtra
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: Office-based
• Job type: Full time

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