Technical Support Executive

Allied Softech Private Limited (Allied Softech Pvt Ltd) is hiring a Technical Support Executive in Mangalwar Peth, Kolhapur. The pay goes up to ₹15,000/month. There are 3 open positions.

In the employer’s words

Identify And Evaluate Technology Solutions. Promptly Answer & Support Related Phone Calls. Problem Solving And Troubleshooting In Minimum Time. Identify Potential Issues & Give Quick Solutions For Them. Conduct Online Training Sessions For The Clients. Conduct Online/Onsite New Installations. Provide Online And Offline Support. Type : Inbound | Languages : Marathi, Hindi

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi, Inbound and Marathi
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi
• You are customer-first and calm under pressure

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Location: Mangalwar Peth, Kolhapur, Maharashtra
• Vacancies: 3
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Friday (Online)
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Allied Softech Private Limited (Allied Softech Pvt Ltd) reviews applications regularly.