Voice Process Associate

Looking for a Voice Process Associate role in Anna Salai, Chennai? Allset Business Solution is hiring now. You can earn up to ₹20,000/month. The team is filling 10 vacancies. No experience? You can still apply.

In the employer’s words

Allset Business Solutions, Based In Chennai, Is Seeking Dynamic And Enthusiastic Freshers To Join Our Telecalling Collections Team. The Role Involves Making Systematic Calls To Customers Regarding Pending Emi Payments, Following Up On Overdue Payments, Explaining Payment Details, And Achieving Assigned Collection Targets. Type : Domestic, International, Outbound | Languages : Malayalam, Tamil, Telugu, Kannada, English

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Domestic, English, International, Kannada, Malayalam, Outbound, Tamil, Telugu
• No English required
• Freshers can apply
• Type: Domestic, International, Outbound
• Languages: Malayalam, Tamil, Telugu, Kannada, English
• A polite, calm under pressure attitude

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Position details

• Job location: Anna Salai, Chennai, Tamil Nadu
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Allset Business Solution today.