International Voice Process Agent

Start your next role as an International Voice Process Agent with Alluring Aromatic Veda in Sector 118, Mohali. No experience? You can still apply. There are 30 open positions. Salary is up to ₹26,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Typing speed, Verbal communication, Complaint handling and CRM tools
• Good English
• Freshers can apply
• Someone customer-first and patient

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Compensation

Compensation: ₹22,000 – ₹26,000 per month.

Position details

• Job location: Sector 118, Mohali, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Alluring Aromatic Veda. It takes less than a minute.