Voice Process Associate

A new Voice Process Associate role is open at Alluring Aromatic Veda, Mohali. The team is filling 30 vacancies. Salary is up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic

Compensation

The salary for this role is ₹14,000 – ₹18,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic
• Basic English
• Freshers can apply
• Type: Domestic
• A calm under pressure, polite attitude

Job at a glance

• Job location: Mohali, Punjab
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Alluring Aromatic Veda reviews applications regularly.