Tele Caller

Join Alpha Collection as a Tele Caller in Arumbakkam, Chennai. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Tamil
• Female Only
• No English required
• Freshers can apply
• Languages: Tamil
• You are patient and calm under pressure

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Location: Arumbakkam, Chennai, Tamil Nadu
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Alpha Collection reviews applications regularly.