Operations Manager

Alpha Creative Hub has an opening for an Operations Manager based in Varachha, Surat. Salary is up to ₹28,000/month.

In the employer’s words

Manage Daily Operations, Coordinate With Clients And Team, Assign Tasks, Ensure Timely Project Delivery, Maintain Quality Standards, And Improve Workflow Efficiency. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹28,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Gujarati, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone polite and customer-first

Job details

• Job location: Varachha, Surat, Gujarat
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Alpha Creative Hub.