Sales Support Executive

Alpha Ink Pvt.Ltd. wants to bring on a Sales Support Executive for its Wanwadi, Pune team. The team is filling 2 vacancies. The pay goes up to ₹22,000/month.

Employer’s description

As A Sales Support Specialist You Must Call Potential Customers And Generate Leads Through Various Resources, Answer Customer Inquiries, Schedule Meetings, And Sales Appointments. Prepare Quotations, Follow Up With Customers About Their Order Status. Maintain An Organized And Accessible File System For Administrative And Sales Professionals. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹16,000 – ₹22,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• A patient, calm under pressure attitude

Roles and responsibilities

As a Sales Support Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Job at a glance

• Location: Wanwadi, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Alpha Ink Pvt.Ltd..