Telecaller / Counselor (Online Coac...

Alpha Institute wants to bring on a Telecaller / Counselor (Online Coac... for its Paharia, Varanasi team. You can earn up to ₹15,000/month.

Note from the employer

Online Coaching App Par Aayi Hui New Student Leads Ko Call Karke Course Details Samjhana, Counselling Dena Aur Admission Confirm Karwana. Basic Hindi Communication Skills Aur Telecalling Ka Experience Hona Chahiye. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Marketing | Languages : Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, Hindi, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Marketing
• Languages: Hindi
• Someone customer-first and patient

Compensation

You will be paid ₹8,000 – ₹15,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Paharia, Varanasi, Uttar Pradesh
• Openings: 1
• Employment type: Full time
• Interview: 9:00 AM - 12:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Alpha Institute today.