Telecaller

Start your next role as a Telecaller with Alphacreators institute of Design in Vallabh Vidhyanagar, Anand. Salary is up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Hindi and English, Typing speed, Verbal communication, Active listening
• Basic English
• Freshers can apply

Salary and benefits

The salary for this role is ₹9,000 – ₹11,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Vallabh Vidhyanagar, Anand, Gujarat
• Vacancies: 1
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Alphacreators institute of Design reviews applications regularly.