Telecaller

Alpine Visas is looking for a Telecaller to join its team in Jubilee Hills, Hyderabad. You can earn up to ₹25,000/month. 3 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : International, Inbound | Marketing | Languages : English, Telugu | Preferred Experience In : Real Estate

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Inbound, International, Marketing, Real Estate, Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International, Inbound
• Marketing
• Languages: English, Telugu
• Preferred Experience In: Real Estate
• You are calm under pressure and patient

Quick facts

• Work location: Jubilee Hills, Hyderabad, Telangana
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Alpine Visas today.