Tele Caller

Altarsri labs wants to bring on a Tele Caller for its Roorkee, Haridwar team. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Calling New And Old Parties To Promote Sales And Product. More Than 2 Years Experience Compulsory. | Languages : English, Punjabi, Hindi, English

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Punjabi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Punjabi, Hindi, English
• A calm under pressure, polite attitude

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹13,100 – ₹20,000 per month.

Quick facts

• Work location: Roorkee, Haridwar, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Altarsri labs reviews applications regularly.