Chat Process Associate

Looking for a Chat Process Associate role in Garvebhavi Palya, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. Salary is up to ₹18,000/month. There are 24 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Marathi, Kannada, Malayalam, Tamil, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Hindi, Kannada, Malayalam, Marathi, Tamil
• Good English
• Freshers can apply
• Languages: Marathi, Kannada, Malayalam, Tamil, Hindi, English
• You are patient and customer-first

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹16,500 – ₹18,000 per month.

Job details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 24
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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