Chat Support Representative

Altruist Technologies Pvt Ltd has an opening for a Chat Support Representative based in Garvebhavi Palya, Bengaluru. 24 candidates will be hired for this role. The pay goes up to ₹18,500/month. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Kannada, Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹16,500 – ₹18,500 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Kannada, Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Kannada, Hindi, English
• A polite, calm under pressure attitude

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 24
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.