Customer Support Associate

Join Altruist Technologies Pvt Ltd as a Customer Support Associate in Garvebhavi Palya, Bengaluru. You can earn up to ₹22,000/month. The team is filling 24 vacancies.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Domestic | Languages : Malayalam, Tamil, Hindi, English

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Hindi, English

Pay and perks

Compensation: ₹16,000 – ₹22,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 24
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.