Customer Support Representative (Cs...

Altruist Technologies Pvt Ltd is looking for a Customer Support Representative (Cs... to join its team in Kudlu Gate, Bengaluru. The team is filling 28 vacancies. Great for first-time job seekers. Salary is up to ₹24,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic, International | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Hindi, English
• Someone calm under pressure and patient

Salary and benefits

You will be paid ₹20,000 – ₹24,000 per month.

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.