Customer Support Representative (Cs...

Altruist Technologies Pvt Ltd wants to bring on a Customer Support Representative (Cs... for its Kudlu Gate, Bengaluru team. The team is filling 24 vacancies. Freshers can apply. The pay goes up to ₹25,000/month.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, Outbound | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are polite and calm under pressure

Day-to-day work

As a Customer Support Representative (Cs..., your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹23,000 – ₹25,000 per month.

Job details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 24
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.