Customer Support Representative (Cs...

Altruist Technologies Pvt Ltd has an opening for a Customer Support Representative (Cs... based in Garvebhavi Palya, Bengaluru. 24 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound | Languages : Marathi, Malayalam, Kannada, Tamil, Hindi, English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Kannada, Malayalam, Marathi, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Malayalam, Kannada, Tamil, Hindi, English
• Someone calm under pressure and patient

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 24

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