Email Support Executive

Join Altruist Technologies Private Limited as an Email Support Executive in Sector 15, Panchkula. Salary is up to ₹16,500/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound | Languages : Punjabi, Hindi, English

What we are looking for

• Open to freshers
• Education: Graduate
• Good knowledge of English, Hindi, Outbound and Punjabi
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Punjabi, Hindi, English
• You are patient and polite

Compensation

Salary: ₹15,500 – ₹16,500 per month, based on skills and experience.

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: Sector 15, Panchkula, Haryana
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Rotational
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Altruist Technologies Private Limited today.