Email Support Executive

Start your next role as an Email Support Executive with Altruist Technologies Private Limited in Sector 15, Panchkula. The pay goes up to ₹16,000/month. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Hindi, English

Compensation

Compensation: ₹15,500 – ₹16,000 per month.

What the job involves

As an Email Support Executive, your work will include:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English

Job details

• Location: Sector 15, Panchkula, Haryana
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Private Limited reviews applications regularly.