Field Collection Executive

A new Field Collection Executive role is open at Altruist Technologies Private Limited, Anand Nagar, Indore. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike | License

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Bike, License
• Male Only
• No English required
• Own bike
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• License
• You are patient and calm under pressure

What you get

You will be paid ₹16,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Anand Nagar, Indore, Madhya Pradesh
• Job type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Private Limited reviews applications regularly.