Field Collection Executive

Altruist Technologies Private Limited is hiring a Field Collection Executive in Bannur, Mysuru. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Complaint handling, CRM tools, Hindi and English
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

Job details

• Job location: Bannur, Mysuru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Private Limited.