Help Desk Executive

Altruist Technologies Pvt Ltd wants to bring on a Help Desk Executive for its Garvebhavi Palya, Bengaluru team. There are 28 open positions. The pay goes up to ₹20,000/month. Freshers can apply.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Languages : Malayalam, Tamil, Hindi, English

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English
• A polite, patient attitude

What the job involves

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

Compensation: ₹16,000 – ₹20,000 per month.

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.