Junior Customer Support Executive

Altruist Technologies Pvt Ltd is hiring a Junior Customer Support Executive in Kudlu Gate, Bengaluru. 24 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, Outbound, Mutual Funds | Languages : Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Mutual Funds, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Mutual Funds
• Languages: Hindi, English
• You are calm under pressure and patient

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Quick facts

• Location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 24
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.