Junior Customer Support Executive

Altruist Technologies Pvt Ltd wants to bring on a Junior Customer Support Executive for its Bommanahalli, Bengaluru team. Great for first-time job seekers. You can earn up to ₹22,000/month. The team is filling 24 vacancies.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Domestic, Sales, Outbound | Languages : Bengali, Malayalam, Kannada, Tamil, Hindi, English

Eligibility

• Open to freshers
• Graduate or equivalent
• Good knowledge of Bengali, Domestic, English, Hindi, Kannada, Malayalam, Outbound and Sales
• Good English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: Bengali, Malayalam, Kannada, Tamil, Hindi, English
• Someone customer-first and patient

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Job details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 24
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.