Junior Customer Support Executive

Altruist Technologies Pvt Ltd is looking for a Junior Customer Support Executive to join its team in Garvebhavi Palya, Bengaluru. The pay goes up to ₹20,000/month. Freshers can apply. There are 24 open positions.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound | Languages : Kannada, Malayalam, Hindi, Tamil, English

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Kannada, Malayalam, Hindi, Tamil, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 24
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.