Junior Customer Support Executive

Altruist Technologies Pvt Ltd is hiring a Junior Customer Support Executive in Bommanahalli, Bengaluru. Salary is up to ₹20,000/month. Great for first-time job seekers. There are 24 open positions.

Employer’s description

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Phone,. Type : Domestic, Inbound | Languages : Tamil, Hindi

Compensation

You will be paid ₹18,000 – ₹20,000 per month.

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Domestic, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Hindi
• Someone calm under pressure and polite

Position details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 24
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.