Junior Process Associate

Looking for a Junior Process Associate role in Bommanahalli, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. There are 24 open positions. The pay goes up to ₹22,000/month.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, Outbound | Languages : Hindi, English

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹18,000 – ₹22,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• A calm under pressure, patient attitude

Job details

• Work location: Bommanahalli, Bengaluru, Karnataka
• Openings: 24
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.