Junior Process Associate

A new Junior Process Associate role is open at Altruist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. 24 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound | Languages : Malayalam, Tamil, Kannada, Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• You are patient and customer-first

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 24
• Work type: On-site

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.