Junior Process Associate

A new Junior Process Associate role is open at Altruist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. The team is filling 24 vacancies. The pay goes up to ₹20,000/month. No experience? You can still apply.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Outbound, Domestic | Languages : Bengali, Gujarati, Hindi, Kannada, Tamil, English

Day-to-day work

As a Junior Process Associate, your work will include:

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹18,000 – ₹20,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Bengali, Gujarati, Hindi, Kannada, Tamil, English

Position details

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 24
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.