Junior Process Associate

A new Junior Process Associate role is open at Altruist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. No experience? You can still apply. You can earn up to ₹20,000/month. The team is filling 24 vacancies.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Languages : Malayalam, Hindi, Tamil, English, Kannada

Eligibility

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Hindi, Tamil, English, Kannada

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Work type: Office-based
• Vacancies: 24
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.