Junior Process Associate

Altruist Technologies Pvt Ltd is looking for a Junior Process Associate to join its team in Bommanahalli, Bengaluru. The team is filling 24 vacancies. Great for first-time job seekers. The pay goes up to ₹22,000/month.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Outbound, Inbound | Languages : Tamil, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, Hindi, English
• A polite, patient attitude

What you will do

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

Job details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 24
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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