Junior Process Associate

Altruist Technologies Pvt Ltd is looking for a Junior Process Associate to join its team in Kudlu Gate, Bengaluru. The team is filling 28 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Languages : Malayalam, Tamil, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

What you get

You will be paid ₹16,000 – ₹20,000 per month.

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.