Senior Customer Care Associate

Altruist Technologies Pvt Ltd is hiring a Senior Customer Care Associate in Kudlu Gate, Bengaluru. 24 candidates will be hired for this role. You can earn up to ₹29,000/month.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Pay and perks

The salary for this role is ₹23,000 – ₹29,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.