Senior Customer Care Associate

Join Altruist Technologies Pvt Ltd as a Senior Customer Care Associate in Kudlu Gate, Bengaluru. 28 candidates will be hired for this role. Freshers can apply. Salary is up to ₹25,000/month.

Note from the employer

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Phone,. Type : Sales, Domestic | Languages : Hindi, English

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹23,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Sales
• Good English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Hindi, English
• Someone calm under pressure and patient

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.