Senior Customer Care Associate

Looking for a Senior Customer Care Associate role in Kudlu Gate, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. Great for first-time job seekers. You can earn up to ₹25,000/month. The team is filling 28 vacancies.

In the employer’s words

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Languages : Hindi, English | Type : Mutual Funds

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Mutual Funds
• Good English
• Freshers can apply
• Languages: Hindi, English
• Type: Mutual Funds
• A customer-first, patient attitude

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Office-based
• Openings: 28
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.