Senior Customer Care Associate

Join Altruist Technologies Pvt Ltd as a Senior Customer Care Associate in Kudlu Gate, Bengaluru. You can earn up to ₹25,000/month. Freshers can apply. 24 candidates will be hired for this role.

In the employer’s words

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Phone,. Type : Outbound, Inbound, Sales, Domestic | Languages : Hindi

Day-to-day work

• You will log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: Hindi
• A customer-first, calm under pressure attitude

Salary

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 24
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.