Senior Customer Care Representative

Altruist Technologies Pvt Ltd wants to bring on a Senior Customer Care Representative for its Kudlu Gate, Bengaluru team. Salary is up to ₹25,000/month. There are 24 open positions.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, Outbound | Languages : Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• Someone calm under pressure and patient

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹23,000 – ₹25,000 per month.

Job details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 24

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