Senior Customer Care Representative

Altruist Technologies Pvt Ltd is hiring a Senior Customer Care Representative in Kudlu Gate, Bengaluru. The pay goes up to ₹25,000/month. 24 candidates will be hired for this role. Freshers can apply.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are patient and polite

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Salary and benefits

Compensation: ₹23,000 – ₹25,000 per month.

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Openings: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.