Senior Customer Care Representative

Join Altruist Technologies Pvt Ltd as a Senior Customer Care Representative in Garvebhavi Palya, Bengaluru. Freshers can apply. You can earn up to ₹20,000/month. 28 candidates will be hired for this role.

Note from the employer

Credit Card Sales, Vymo Calling And Conversion On Various Databases, Cross-Sell Of Income Products I.E. Term Loans, Casa, General Insurance Etccross-Sell Of Portfolio Parameters I.E. Smart Pay, Payzapp, Add-On, Le/Upg Etc, Card Activation, Branch Crm Updation. Type : Domestic, Sales, Inbound, Outbound | Languages : Tamil, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound, Sales and Tamil
• Good English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound
• Languages: Tamil, Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Key responsibilities

As a Senior Customer Care Representative, your work will include:

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28
• Work mode: On-site

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.