Senior Customer Service Advisor

A new Senior Customer Service Advisor role is open at Altruist Technologies Pvt Ltd, Hongasandra, Bengaluru. There are 28 open positions. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Languages : Tamil, Hindi, English

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Hindi and Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Hindi, English
• A calm under pressure, polite attitude

Position details

• Work location: Hongasandra, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 28
• Employment type: Full time

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.