Senior Customer Services Executive

Altruist Technologies Pvt Ltd has an opening for a Senior Customer Services Executive based in Kudlu Gate, Bengaluru. Salary is up to ₹29,000/month. The team is filling 24 vacancies.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, Sales | Languages : Telugu, Malayalam, Tamil, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Malayalam, Outbound, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Telugu, Malayalam, Tamil, Hindi, English
• Someone customer-first and patient

Compensation

Compensation: ₹23,000 – ₹29,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Job details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 24

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.