Senior Customer Services Executive

Join Altruist Technologies Pvt Ltd as a Senior Customer Services Executive in Kudlu Gate, Bengaluru. The pay goes up to ₹25,000/month. Great for first-time job seekers. There are 24 open positions.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound | Languages : Tamil, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹23,000 – ₹25,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Tamil, Hindi, English
• Someone polite and customer-first

Job at a glance

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 24
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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